fdb77's Privacy Policy

1. Types of Information Collected

We collect various types of information when you create an account and use services at fdb77. This information is divided into two main categories:

1.1 Personally Identifiable Information

Information you provide directly to us includes:

• Full name and date of birth
• Email address and mobile number
• Number linked to your bKash, Nagad, Rocket, or Upay account
• National ID card or passport number (if required for identity verification)
• Username and password

1.2 Automatically Collected Information

Information that is automatically recorded while you use our platform:

• IP address and device identifier
• Browser type, language, and operating system
• Page visit history and session duration
• Transaction history — deposit and withdrawal records
• Gaming activity and betting history
• Information collected through cookies and similar tracking technologies

2. How Information Is Collected

fdb77 collects information through the following methods:

• Registration form: Information you fill in when opening an account.
• Transaction process: When making deposits or withdrawals through bKash, Nagad, Rocket, and Upay.
• Customer support: Information you provide when contacting us via live chat or email.
• Platform use: Automatically through log files, cookies, and similar technologies.
• Identity verification: As part of the KYC process where required.

3. Purpose of Using Information

We use collected information only for legitimate and specific purposes. fdb77 processes your information for the reasons described below:

3.1 Service Operations

• Account creation, verification, and maintenance
• Processing deposit and withdrawal transactions
• Managing gaming activities and maintaining records
• Providing bonuses and promotional offers
• Managing the VIP program and cashback benefits

3.2 Security and Compliance

• Preventing fraud and unauthorized access
• Complying with anti-money laundering (AML) policies
• Age verification and ensuring responsible gaming
• Dispute resolution and maintaining audit trails

3.3 Improved User Experience

• Providing personalized game recommendations
• Analyzing and improving site performance
• Identifying and resolving technical issues
• Improving customer service standards

3.4 Communication

• Sending transaction-related notifications
• Informing you of important account updates
• Sending promotional information with your consent

4. Data Storage and Security

fdb77 applies industry-standard technical and organizational measures to protect your information. Our security framework is as follows:

4.1 Technical Protection

• SSL Encryption: 256-bit SSL/TLS encryption is used for all data transfers.
• Secure servers: Your information is stored on secured, access-controlled servers.
• Firewall and intrusion monitoring: Active technologies are in place to prevent unauthorized access.
• Password hashing: Your password is never stored in plain text; only an encrypted hash is kept.

4.2 Retention Period

Information may be retained for a specified period even after an account is closed, in order to meet legal and regulatory requirements. Transaction and identity records are generally kept for at least five years after an account expires. Once the retention period ends, data is securely deleted or anonymized.

5. Sharing Information with Third Parties

fdb77 does not sell your personal information or rent it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 Service Providers

With trusted service providers that help operate our platform — such as payment processing technology (connecting with bKash, Nagad, Rocket, and Upay), game software suppliers, and cloud hosting providers. These providers may only use information for contractually defined tasks.

5.2 Legal Obligations

Required information may be disclosed in compliance with court orders or lawful requests from government authorities. This includes cooperation with anti-money laundering investigations or fraud investigations.

5.3 Business Transfers

If a business merger or acquisition occurs, your information may form part of the transferred assets. In that case, you will be notified in advance.

6. Cookies and Tracking Technologies

Cookies and similar technologies are used on the fdb77 website. Cookies are small text files stored in your browser that help improve your experience.

6.1 Types of Cookies

• Essential cookies: Essential for maintaining login sessions and security. The site cannot function properly without them.
• Functional cookies: Remember your language preference and display settings.
• Analytical cookies: To understand patterns of site usage — which pages are visited most and where improvements are needed.

6.2 Managing Cookies

You can control cookies by changing your browser settings. However, disabling essential cookies may cause issues when using our services. For more details, refer to your browser's help section.

Your 7. Rights

As a fdb77 user, you have the following rights regarding your personal information:

• Right to access information: You may request to know what information we hold about you.
• Right to correction: If there is an error in your information, you may request that it be corrected.
• Right to deletion: In certain circumstances you may request deletion of your information, though legal retention obligations apply.
• Right to restrict processing: In certain cases you may impose restrictions on the processing of your information.
• Right to withdraw from marketing: You may request to stop promotional communications at any time.
• Right to file a complaint: If you are dissatisfied with how your information is managed, you may contact us.

To exercise any of the above rights, email us at [email protected]. We will endeavor to respond to your request within a reasonable time.

8. Protection of Minors

fdb77 strictly does not allow anyone under the age of 21 to create an account or use the services. Our platform is intended solely for those aged 21 and above.

We verify age at the time of registration and may request additional identity documents if needed. If an account belonging to a minor is found, it will be closed immediately and the associated information will be deleted.

If you believe a minor is using our platform, please notify us immediately.

9. Policy Changes

fdb77 reserves the right to update this privacy policy from time to time. Changes may occur due to:

• The introduction of new services or technologies
• Changes in legal or regulatory requirements
• Changes in our business operations

For significant changes, we will send a notification to your registered email or display a prominent notice on the site. Continued use of the platform after a change is considered your acceptance of the new policy.

If you have any questions or objections regarding any part of this policy, please contact us before the changes take effect.

10. Contact

For any questions, concerns, or requests related to this privacy policy, please contact us. Our privacy team is committed to responding to your messages as promptly as possible.